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At Shiv Shakti Saundaryam, we strive to provide an exceptional shopping experience for our valued customers. Please take a moment to review our Store Policy, which outlines important guidelines and procedures:

  1. Store Hours:

    • Our store operates during specific hours as displayed on our storefront and website.

    • Any changes to the regular store hours will be communicated in advance through appropriate channels.​​

  2. Product Availability and Pricing:

    • We make every effort to ensure that the products displayed in our store are available for purchase.

    • However, in some cases, certain items may be temporarily out of stock or discontinued.

    • Prices are subject to change without prior notice, but we strive to maintain accurate pricing information.

  3. Customer Service:

    • Our dedicated team of customer service representatives is available to assist you with any inquiries, concerns, or product-related questions.

    • We aim to provide friendly, knowledgeable, and efficient service to ensure your satisfaction.

  4. Payment Options:

    • We accept various payment methods, including cash, credit cards, debit cards, and mobile payment options.

    • Online payments may be available through our website, subject to applicable terms and conditions.

  5. Returns and Exchanges:

    • Due to various factors, including hygiene and product integrity, we are unable to accommodate returns or exchanges.

    • Once a purchase is made, it is considered final and cannot be returned or exchanged. 

  6. Privacy and Data Protection:

    • We value your privacy and handle your personal information in accordance with applicable privacy laws.

    • Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

  7. Code of Conduct:

    • We maintain a safe and inclusive shopping environment for all customers and employees.

    • We expect all customers to adhere to our Code of Conduct, treating others with respect and refraining from any disruptive or inappropriate behavior.

  8. Sale and Promotions:

    • We may offer sales, promotions, discounts, or special offers from time to time, subject to specific terms and conditions.

    • Please review the terms and limitations associated with each promotion.

  9. Liability:

    • We strive to provide accurate product information and descriptions. However, we are not liable for any errors, omissions, or inaccuracies in the content displayed in-store or online.

    • We are not responsible for any damage or injury caused by the use or misuse of our products.

  10. Amendments to Store Policy:

    • We reserve the right to modify or update our Retail Store Policy at any time. Any changes will be communicated through appropriate channels.

If you have any questions or require further clarification regarding our Retail Store Policy, please contact our customer service team. Thank you for choosing Shiv Shakti Saundaryam, and we look forward to serving you.

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